【Cruise Operation】

• If the fireworks festival is cancelled, our cruise will also be cancelled, and you will receive a full refund for your ticket. We cannot postpone the cruise to a later date.

• The cruise will operate even in light rain. Please come prepared with your own rain gear if rain is forecasted.

• No Refunds for Personal Reasons: We do not offer refunds for cancellations due to personal reasons (e.g., changes in travel plans, illness) after your booking is confirmed.

【Boarding and Access】 -Traffic: Expect significant traffic congestion and potential road closures around Kagoshima Port on the festival day. We highly recommend using public transportation and allowing ample travel time. 【Onboard Experience】

• While we position the cruise for optimal fireworks viewing, visibility may be affected by factors like weather conditions (e.g., fog) or other vessels. We appreciate your understanding.
• Food & Drinks: On the day of your cruise, a food truck will be on-site where you can purchase ¥700 worth of food. For any additional food or drinks, please plan to purchase them separately as needed.

【Before Cruise Day】

• Check Weather: Kagoshima's weather can change! We recommend bringing a light jacket or cardigan, even in summer, as it can get breezy on the water.
• Arrive at the departure point at least 20-30 minutes before your scheduled departure time. The cruise will depart on time, and we cannot wait for late arrivals.

【What to Bring】

• Your ticket
• A camera for beautiful night views and fireworks (if applicable).
• Cash or card for any additional purchases onboard.

【On Cruise Day】

• Departure Point: Proceed to the designated boarding pier at Kagoshima Port Sakurajima Ferry Terminal. Look for signs or staff for guidance.