Capybara open-air baths will be held from November to March the following year. During this period, the type of bath will change on a daily basis. Please note that the type of bath may not be yuzu.

・There is a fee for the treat-feeding experience. ・Some of the animal feeding experiences may be limited in terms of the number of participants. ・Contents are subject to change or cancellation due to the animals' health conditions. ・Please do not give the animals sweets or other food as they may have stomach problems.

Animal Boat Tours Animal Boat Tours in the zoo are available on a first-come, first-served basis, at any time at the boat boarding reception booth, no boarding for children under 2 years old. Reception hours vary according to season and are extended during peak season. Please arrive early as crowds are expected. For ages 3 and over (charges apply). Children under 2 years, pregnant women and those under the influence of alcohol are not permitted on board. Children under primary school age, elderly and disabled persons must wear a life jacket. Tours are subject to change or cancellation due to animal health or weather conditions. Pets are not allowed on board.

Mt. Omuro In stormy weather or strong winds, the lifts are closed for safety reasons. The lifts are also closed twice a year in June and December for routine maintenance checks. Even when the lift is in operation, you may be asked to dismount immediately due to lightning or gusty winds. Strong winds and lightning are particularly dangerous. For your safety, you will be asked to dismount immediately. Please note that lift charges will not be refunded in such cases. The “Yamayaki(mountain burning)” takes place on the second Sunday of every year on 2 February. The mountains may not be green for several months afterwards The lift is for two persons. However, up to pre-school children can travel with 3 passengers. Babies are not included in the number of passengers. Babies are allowed. Babies should be carried securely by an adult or in a baby carrier. Please note that the summit walkway is steep and for safety reasons, prams are not permitted.

・If the minimum number of participants (10) is not reached, the tour may be cancelled(We will inform you at least 3 days in advance) ・If the number of participants is small, a minivan may be used for departure. (or a combination of rental car, guide and driver service) ・Please arrive at the designated meeting point on time. The bus will depart as scheduled and will not wait for latecomers. ・Make sure to bring comfortable clothing and footwear suitable for the weather and activities of the day. ・The itinerary may be subject to change or cancellation due to weather conditions or other unforeseen circumstances. In this case we will inform you the day before. ・Please follow the instructions of the guide or staff and comply with local laws, regulations, and attraction rules. ・Keep your valuables with you and pay attention to the safety of your personal belongings. ・Please wear your seat belt on the tour bus as required by Japanese law. ・Please note that you cannot change the scheduled return location after the tour. ・In case of traffic congestion or other uncontrollable reasons, the tour schedule may be changed or the time at each sightseeing spot may be shortened even cut off, please understand . ・Tour is scheduled at the time indicated, but may be subject to change due to traffic conditions. Mt. Omuro ・The company accepts no liability in the event of accidents, etc., unless they are caused by the company. ・In the event of lightning, gusts of wind, strong winds or earthquakes (Large-Scale Earthquake Countermeasures Act), you may be asked to dismount immediately. ・*Fares are not refundable once tickets have been issued. However, this does not apply if the lift is stopped due to factors attributable to the Company. ・If the facility in question is damaged or malfunctions due to deliberate shaking of the conveyor (lift), the customer may be liable to pay compensation for damages. ・The company cannot be held responsible for injuries to pets, pets injuring each other or other guests. Please try to resolve the matter with the parties concerned.