・This tour is guided in English. ・This tour requires you to be able to ride a bicycle. If you haven't ridden a bicycle in a long time, please make sure you are comfortable riding one before participating. Children must have at least one year of experience riding a bicycle without training wheels. ・A water dispenser is available at the reception desk (inside SATOYAMA STAY NINO-MACHI). You are welcome to use it before and after your tour. To help reduce plastic waste, we encourage you to bring your own reusable water bottle. Thank you for your cooperation. ・Note that we have no children’s rates for private tours

Notes for Cycling Tours

• Tour participants must be able to ride a mountain bike. We recommend that guests without recent experience of riding a mountain bike familiarize themselves through training rides before their trip.
• Children under 12 years old should have sufficient recent experience of riding a bike without training wheels. If we believe that a tour participant is a risk to themselves and others through inability to safely ride and control a bike,we may decide that participation in the tour is not appropriate.
• Tour participants must wear clothing suitable both for cycling and the weather
• Please arrive at least 10 minutes before the scheduled tour start time. All tours depart on time and we cannot wait for latecomers.
• In Japan, it is not recommended for pregnant women to ride a bike.
• Parents utilizing a child seat should be experienced cyclists and Ideally have prior experience of riding with a child seat.
• For safety reasons, we have a weight limit of 120kg (100kg for some E-bikes) per participant.

About Summer Cycling Tours In recent years, the probability of thunderstorms in the afternoon and evening has been quite high during July and August. If a thunderstorm advisory is issued, or if lightning is seen or thunder is heard, we will switch to a walking tour to ensure the safety of our guests. Thank you for your understanding.

Customer Guidelines:

・Please ensure you arrive promptly at the designated meeting time.

・Refunds will not be provided if you fail to arrive at the meeting location on time (no show).

・In the event of a natural disaster, such as a typhoon, the tour will be canceled, and a full refund will be issued.

・Please personally take responsibility for your valuables.

Note: These guidelines are provided to ensure a safe and enjoyable experience. Thank you for your cooperation.