Restrictions

• Adult fare is applicable to 12 years old and above, child fare is applicable to children from 6 to 11 years old.
• This pass is valid for 2 or 3 consecutive days.

Requirements

• Please be sure to redeem your E-voucher at the Odakyu Sightseeing Service Center, Shinjuku West or Odawara before using it. The E-voucher cannot be used without redemption.
• Ticket exchange at the Odakyu Sightseeing Service Center, Shinjuku West / Odawara is only available during business hours.
• Please set (declare) the start date of use in exchange. The usage date that can be set at the time of exchange is up to one month in advance.

Other info 【Details of inclusion】 ・Round trip ticket Odakyu line（Shinjuku Station to Odawara Station) *A separate fee are required for the Limited Express Romancecar. ・Unlimited rides on 8 transportation in Hakone area 1. Hakone Tozan Train 2. Hakone Tozan Cable Car 3. Hakone Ropeway 4. Hakone Sightseeing Cruise 5. Hakone Tozan Bus (designated areas only) 6. Odakyu Highway Bus (designated areas only) 7. Tokai Bus (designated areas only) 8.“KANKO SHISETSU-MEGURI” Bus (Tourist Attraction Sightseeing Bus) ・Special discount at about 70 sightseeing facilities location are included.

• If you would like to book tickets for the Limited Express Romancecar, please refer to the official website below. https://www.web-odakyu.com/e-romancecar/
• A separate fee is required for the Limited Express Romancecar.
• If you ride beyond the designated areas, you will have to pay the extra fare.
• Only one round-trip can be made between your departing station and Odawara Station on the Odakyu Line.
• You can get off within the specified area for an unlimited number of times.
• Rides are not valid with the seasonal sightseeing bus.
• The Odakyu Highway Bus has priority for those who have a reserved seat, and cannot be boarded if it is full.
• Services may be suspended due to the bad weather conditions. Hakone Freepass holders who could not be boarded due to suspension may obtain a refund for the particular portion at the Odakyu Sightseeing Service Center, Shinjuku West or Odawara. Please note, only the particular transportation that have not been boarded in the whole trip will be refunded to you.
• The Hakone Freepass must be returned at the final station of the trip.
• Izu Hakone Bus are not included in the Hakone Freepass.
• Hakone Freepass holders who are departing from Shinjuku can get a special fare (1,000 yen/adult) for boarding the Odakyu Highway Bus between Shinjuku and Gotemba and between Shinjuku and Gotemba Premium Outlets.
• Please note that invalid E-vouchers or E-vouchers once exchanged will be expired.

• Please be sure to redeem your E-Voucher for a ticket at the Odakyu Sightseeing Service Center, Shinjuku West or Odawara before using it.
• The voucher cannot be exchanged at the Odakyu Sightseeing Service Center, Hakone-Yumoto.

①When start using the ticket from Shinjuku station Odakyu Sightseeing Service Center, Shinjuku West Location：B1 floor, Odakyu Line Shinjuku Station West Exit Hours of operation：: 08:00-16:00 Telephone number：+81-3-5909-0211 (Business hours may be changed, please check again before visiting. https://www.odakyu.jp/english/support/center/) *Please use the automatic voucher exchange machine.

②When start using the ticket from Odawara station Odakyu Sightseeing Service Center, Odawara Location：Outside the ticket gate of Odakyu Line and Hakone Tozan Train in Odawara station Hours of operation：: 08:30-16:30 Telephone number：+81-465-20-2266 (Business hours may be changed, please check again before visiting. https://www.odakyu.jp/english/support/center/) Only when start using the ticket from Odawara station. The one-way fare from Shinjuku station to Odawara station cannot be refunded, If you start using the ticket from Odawara station.